Contact Us

Last updated: 09 August 2026

themv.shop is a sub-brand of theMV. Use the right channel below and we will get back to you promptly.

How to reach us

Support & refunds

support@themv.co.za

Legal & takedowns

legal@themv.co.za · Copyright & DMCA Policy

Privacy & POPIA

privacy@themv.co.za · Privacy Policy

Designers & marketplace

designers@themv.co.za

We respond to support and refund requests within 48 hours, and acknowledge legal and privacy requests within 24 hours.

Registered entity: THEMV (Pty) Ltd (Reg. No. K2024858541)

Platform: themv.shop, a sub-brand of THEMV (Pty) Ltd

Physical & postal address: 6690 Zone 6, Mokale Street, Ga-Rankuwa, 0208, South Africa

Information Officer: Thabang Llale — privacy@themv.co.za

If you are not satisfied with how we resolved your matter, you may escalate as follows:

Privacy: lodge a complaint with the Information Regulator (South Africa) at www.justice.gov.za/inforeg.
Consumer: approach the National Consumer Commission or your provincial consumer body.